Everything you need to know before you apply for Firstmark Services Student Loan

This article contains all the information you need to know about the Firstmark Services Student Loan, its requirements, and how to apply for it.

When looking for financial aid for education, federal loans are a smart place to start; however, there are yearly and cumulative loan borrowing limits. 

You’ll have to find another method of funding your education, such as private student loans, if you borrow more than you can afford to pay back. 

Firstmark Services may be the loan servicer for any private student loans you may have. 

Questions, payments, and repayment alternatives should be sent to Firstmark.

This article shall discuss more about the company’s services, what clients have to say about them, and what you should be aware of if Firstmark is managing your student loan repayment.

Check out also: How Does Student Loan Forgiveness in CT Work? Repayment Program

What is Firstmark Services?

One of Nelnet’s divisions, Firstmark Services, which oversees federal student loans, is responsible for servicing student loans. 

Firstmark only manages private student loans, in contrast to Nelnet. 

Notably, a company that services student loans does not make loans to customers. 

Instead, it serves as a go-between for you and the financial institution that gave the loan to you in the first place. 

Firstmark Services serves as a student loan servicer, sending bills on a monthly basis, processing payments, reporting account activity to credit bureaus, enrolling borrowers in payment plans, and offering customer support.

Read also: Guide To Central Research Student Loan: All You Need To Know

Can Firstmark Services be recommended as a loan servicer?

Over the years, some borrowers have voiced complaints about Firstmark Services. 

With 132 complaints filed in the Consumer Financial Protection Bureau’s Complaint Database, Firstmark has an “A” rating with the Better Business Bureau. 

Fewer complaints have been filed against the corporation than against other loan servicers, nevertheless. 

You should first bring up any difficulties with Firstmark if it manages your private student loans. 

If your problem is still unresolved, you should file a complaint with the Consumer Financial Protection Bureau (CFPB), the Department of Education, your state’s attorney general’s office, or the state consumer protection office.

If you file a complaint with one of these governmental agencies, businesses are more likely to take you seriously. 

READ ALSO:  Student Loan Permanently Assigned to Government | Here's What to Know

You can also refinance your student loan with a new lender if you genuinely detest working with Firstmark. 

Your old lender will repay your private student loan through this procedure, and your new lender will assign your new account to a loan servicer. 

To avoid being reassigned to Firstmark, try to learn which loan servicers have contracts with your new lender before taking this path.

See also: How to Apply for Student Loan Forgiveness in Illinois | Review

Which loan types are serviced by Firstmark Services?

Private student loans are serviced by Firstmark Services. 

It’s probable that Nelnet, the parent firm of Firstmark, services your federal student loans.

How can I tell whether my loan servicer is Firstmark Services?

Since Firstmark Services solely manages private student loans, borrowers with just federal student loans are ineligible to use their services. 

The person who services your student loans can be found by logging in to the Federal Student Aid website with your FSA ID. 

Since there isn’t a central repository for private student loans, you can find out who is responsible for your loan and how to make payments by consulting a recent student loan statement if you have a private loan. 

You can either check your credit reports to discover who is listed as the loan holder or ask the financial institution that gave you the money to let you know who services your loan.

Read also: Student Loan Forgiveness: Taxable or Tax-Free? | Review

What steps do I need to take to repay my Firstmark Services student loan in 2024?

There are a few ways you can pay your monthly loan installments if Firstmark manages them: 

Online: Log into your FirstmarkServices.com account to securely process payments. You may either set up automatic payments through your account or make a one-time payment. 

Mail: Alternatively, you can send a check to Firstmark Services at PO Box 2977, Omaha, NE 68103-2977. 

Include your bill stub with your payment when mailing it in, or include your account number on the check. 

Phone: Calling 888-538-7378 will allow you to make a phone-based payment.

Check also: How to Apply for Student Loan Forgiveness in Virginia |Review

Who is Eligible to use Firstmark?

Firstmark is only a payment collector; it makes no decisions regarding who is eligible for student loans. 

You would need to obtain loans from a private student loan provider that cooperates with Firstmark, such as Citizens Bank.

Your ability to obtain a private student loan or to refinance a student loan is based on a number of variables, such as: 

  • What is your co-borrower’s name?
  • the school of your choosing 
  • Your credit report 

Your promissory agreement will specify who your student loan servicer is if a private student loan lender verifies your eligibility and approves the loan.

To check if Firstmark is included on your most recent student loan statement or to question your lender if you haven’t heard from the lender or servicer, look at either of these sources. 

To ensure you’re on top of any payments, you’ll want to find out this information as soon as you can. 

READ ALSO:  Is a Student Loan Considered Secured or Unsecured? Here's What to Know

In case your account has undergone any adjustments or upgrades, it’s crucial to examine all the information that you receive regarding your student loan.

Read more: Everything you need to know before you apply for ECMC Student Loan

How to pay off your Student Loans Faster in 2024

You can approach loan repayment more strategically the more you are aware of the procedure. 

Like most individuals, you probably want to pay off your student loans as quickly as you can while accruing the least amount of interest.

To assist you with that, consider these tips:

1. Reduce your expenditure

When creating your daily spending budget, consider cutting some items, like cable or your daily coffee addiction, to free up more money for student loans. 

2. Consider potential new sources of income:

Investigate further innovative ways to raise money for your student loan debt. 

For instance, working as an Uber driver, freelancing, or selling goods on eBay could earn you enough money to reduce your debt.

3. Spend more than the bare minimum: 

Even if you are only able to contribute an extra $25 each month, it will mount up over time and make a difference. 

4. Use windfalls for good: 

Use the windfall or inheritance to pay down your student loans rather than booking a last-minute vacation with it.

5. Focus on high-interest loans first:

Pay off high-interest loans first if you have the extra funds to do so. 

If you have multiple private loans with varying interest rates and you have extra money to apply to student loans, start by paying off the loans with the highest interest rates. 

Remember that each payment you make is normally split between all of your loans. 

However, if you pay more than the minimum amount due, the excess money will be applied to the loan with the highest interest rate, which will ultimately save you money.

6. Avoid the lure of partial payments

You might believe that a partial payment is preferable to none at all, but partial payments have a nasty habit of coming back to bite you. 

If you make a partial payment, the portion that goes toward the loan with the lowest current balance owing will be used first. 

If your account is past due, partial payments will first be applied to the loan with the highest amount owing before moving on to the loan with the lowest monthly payment due. 

However, you can wind up incurring additional interest and late fees, increasing your overall costs.

Also, see: Guide to Student Loan Forgiveness in Indiana

What happens if you are unable to pay your Student loan?

A low credit score may result in a higher interest rate, which would increase the cost of the loan even if it is accepted. 

Enrolling in Auto Debit is one technique to prevent making late payments. 

Firstmark will let you set up automatic withdrawals from your bank account for your payments so you won’t have to think about it. 

READ ALSO:  RISLA Refinancing and Private Student Loans: Our Review

Due to the due date falling the day before payday, several people make late payments. 

As long as your account is current, you can contact Firstmark Services and ask for an adjustment to your due date if you find yourself in this circumstance.

There may be instances when you have difficulty repaying your private student loans because life has its ups and downs. 

Putting your head in the sand is the worst thing you can do in this circumstance. 

You should try to work out a compromise with your loan servicer so that everyone is satisfied. 

If you are at risk of making payments late because you lack the funds, get in touch with Firstmark right away and explain your circumstances. 

Also, if your lender provides a solution, they will let you know.

Read also: All you Need To Know About Ryan Wolfson Student Loan

What Firstmark co-signers need to know in 2024

Lenders look at your credit history when deciding whether to approve you for a private student loan. 

Unfortunately, a lot of kids who start college have short credit histories or little to no credit histories. 

In these circumstances, getting a co-borrower with good credit history might help the primary borrower get approved for lower rates. 

In essence, the co-signer makes a commitment to repay the debt if the student is unable to.

You may be able to obtain a student loan with a cheaper interest rate if you have a co-signer. 

A parent or other family member will frequently co-sign a private student loan for a college student. 

If you have a co-signer, Firstmark enables the co-signer to create an account as well so they can see all of the loan information. 

But keep in mind that becoming a co-signer has several disadvantages. 

Not only will the co-signer be responsible for repayment if the borrower defaults on the student loan, but their credit rating will also suffer.

On the other hand, the borrower can be impacted if the co-signer declares bankruptcy. 

Any queries you may have regarding your co-signer agreement can be addressed by a Firstmark customer care agent. 

If specific criteria are met, certain lenders permit co-signers to be freed from a loan. 

For instance, the borrower might need to demonstrate that they have the necessary income and creditworthiness to qualify for the loan or make a particular number of consecutive loan payments. 

If your lender permits co-signers to be discharged, you can get in touch with Firstmark to learn more.

See also: Guide to Student Loan Forgiveness in California


In conclusion, your online account is the ideal place to go if Firstmark Services is in charge of managing your student loans. 

You may adjust your billing choices, check your balance, and make payments here. 

Check your most recent billing statement, get in touch with the lender that initially provided the funds, or check your credit reports to see if Firstmark is included if you’re unsure who services your student loan. 

To minimize late payments and maintain your account in good standing, you should ascertain who services your loan as soon as you can. 

You can preserve sound credit by doing this. 

Keep an eye out for letters from Firstmark to see if there have been any modifications or adjustments to your account.


We Recommend

Leave a Comment